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Privacy Policy

1. Introduction

M2 Tyres (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.m2tyres.com.

By using our Site, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect and process the following types of information about you:

a. Information you provide to us directly:

  • When you contact us by email, telephone, or via our contact forms, we may collect your name, email address, phone number, and any other information you choose to provide.

b. Information collected automatically:

  • When you visit our Site, we may automatically collect certain information through cookies and analytics tools.
    This may include your IP address, browser type, device information, referring/exit pages, and how you interact with our Site.

3. Use of Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide customer support

  • To maintain and improve our website and services

  • To monitor website usage and performance through analytics

  • To comply with legal obligations

We will not use your personal information for any purpose not outlined in this Privacy Policy without your consent.

4. Cookies and Analytics

Our Site uses cookies to enhance your browsing experience and to help us analyse web traffic.
Cookies are small text files placed on your device when you visit our Site.

We use Google Analytics (or similar services) to collect anonymous usage data, which helps us understand how visitors use the Site.
You can manage or disable cookies through your browser settings, although some parts of the Site may not function properly without them.

For more information about cookies, please visit: www.aboutcookies.org

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Legitimate interests: to operate and improve our website and respond to enquiries.

  • Consent: when you accept the use of cookies or choose to provide your information via our contact form.

  • Legal obligation: where processing is necessary to comply with applicable laws.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by law.
When data is no longer needed, it will be securely deleted or anonymised.

7. Data Sharing and Transfers

We do not sell, trade, or rent users’ personal information to others.
We may share information with trusted third-party service providers who assist in operating our website (such as analytics providers), but only to the extent necessary to perform their functions.

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

However, please note that no transmission of data over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to our Site.

9. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to processing or request restriction of processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) — www.ico.org.uk

To exercise any of these rights, please contact us using the details below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us at:

M2 Tyres
Email: shane@pgsiteservices.co.uk
Phone: 0333 349 4006
Address: Matts Hill Farm, Matts Hill Lane, Rainham, Kent. ME9 7UY

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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